FAQ

Security is not only the future value of YSMETER, but also the core interest that YSMETER brings to customers

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FAQ

Make customers worry-free

Q:Does the valve have authoritative certifications?

A:

YSMETER has completed a series of certifications: IS09001, IS014001, IS045001, CE, TR-CU, APIQ1, SIL3, AP1607, API6FA, ISO15848, ATEX, API6D, AP1608, AP1609, CCS, BV, ABS, DNV, RINA and practically standardized production with this; it is produced according to GB, JB, HG, API, ASME, EN, DIN, JIS, BS, ANSI and other standards as required.

Q:What is the purchasing process and how soon can you provide an offer?

A:

After you provide parameters including size, pressure, temperature, medium and actuation type, generally we will issue a formal offer within 1–2 working days.

Q:Do you support customized valves, such as special materials, connections or non-standard dimensions?

A:

Customization is available. Materials, pressure-temperature ratings and trim structures can be customized to meet different on-site application requirements.

Q:How is product quality guaranteed? How will quality issues be handled?

A:

All products undergo strict pressure and performance tests before delivery. If there is any genuine quality defect, we provide repair, replacement and return services with rapid response.

Q:Do you provide installation guidance and technical support?

A:

Yes. We offer pre-sales selection assistance, as well as after-sales installation guidance, commissioning support and on-site technical services to solve application problems.

Q:What about packaging?

A:

Standard export-grade wooden cases are used for moisture-proof and anti-collision protection.

Q:Are spare parts easy to purchase? Is supply stable?

A:

Commonly used spare parts are in long-term stock with high interchangeability. A long-term cooperation and spare parts supply system can be established to ensure stable supply.

Q:Can you provide product qualifications, test reports and relevant certificates?

A:

Yes. Product certificates, test reports and material certificates can be provided with the goods. Complete qualification documents can be submitted in advance for large projects for review.

Q:How long is the warranty period for your valves?

A:

Yongsheng supplies goods with a standard warranty of 12 months from delivery to customer or 18 months from shipment date ex-factory, whichever is shorter.

Q:Can you help with valve selection if we only provide operating conditions without a specific model?

A:

Yes. Simply provide operating conditions including medium, temperature, pressure, size and material, and we will recommend suitable models and solutions for you.

Send Us Your Project Requirements

And We'll Match You With The Best Product Solution.

YSM high-performance regulating valves, with a wide range of structural valve internals that cover various operating conditions in a one-stop solution, provide long-term stable and reliable operation, ensuring precise regulation and efficient operation of the system.

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